DALAL's CV
DALAL ALAMERI
Operations Manager | Business Management
Profile summary
Operations Management Professional | Business Management (clean, no adjectives) Strategic Operations Professional with background in business management, operations management, and vendor management, bringing GCC experience. Implemented a peer tutoring program that improved student literacy levels by 10%. Committed to supporting organizational efficiency and educational development through administrative coordination.
Career highlights
Operations and Process Management: Managed day-to-day business operations at Arabian Gulf Steel Industries by coordinating between departments, monitoring performance reports, and overseeing procurement and vendor contracts.
Customer Support and Literacy Program: Implemented a peer tutoring program at Al Shayef Enterprise that improved student literacy levels by 10% while providing guidance and support on academic matters.
Administrative and HR Support: Handled daily office administration, correspondence, meeting schedules, and HR documentation including attendance, onboarding, and employee records at Majid Al Futtaim.
Classroom and Curriculum Support: Supported lead teachers at Muna British Academy by preparing learning materials, monitoring student progress, maintaining classroom operations, and collaborating with teaching staff.
Key skills
Professional experience
Supports teaching staff across daily classroom operations and student activities. Prepares instructional resources and learning materials aligned with curriculum goals while assisting with routine administrative tasks and attendance tracking.
- Prepares learning materials, resources, and activity stations aligned with curriculum objectives.
- Monitors student progress and communicates relevant observations to the teacher.
- Collaborates with teaching staff to create a supportive and inclusive learning environment.
- Assists with classroom setup, displays, events, assessments, and activities.
Coordinates daily business activities across HR, Finance, Marketing, Sales, Procurement, and Operations departments. Oversees supplier and vendor relations, contract management, and employee supervision based on company structure. Contributes operational data and recommendations to support leadership in strategic planning.
- Identifies operational inefficiencies and implements process changes to make workflows faster and more organized.
- Monitors performance through reports, operational data, key performance indicators, and budget tracking.
- Directs project execution to ensure all objectives and deadlines are met on schedule.
Manages daily office administration and operations, overseeing internal correspondence, schedule coordination, and cross-departmental communication. Handles external stakeholder relations with clients and suppliers while supporting human resources functions including onboarding and employee record documentation.
- Schedules meetings and appointments while managing email correspondence and incoming phone enquiries.
- Coordinates communication between internal departments, clients, suppliers, and external stakeholders.
- Maintains employee attendance records and supports HR documentation processes.
- Substitute teacher for primary students as well as middle school.
- Organized teacher meetings and parent teacher conferences.
- Familiarity and comfort in different environments.
- Designed and executed cross-curricular projects with history and science departments.
- Implemented a peer tutoring program that improved student literacy levels by 10%.
- Organized and led in class book club, increasing student participation in reading activities.
- Provide guidance and support to students on academic and personal matters.
- Act as a liaison between students and faculty or administration.
- Managed daily and weekly administrative reports.
- Handled incoming calls while processing customer complaints and suggestions.
Education
Business Management
- Derbyshire, UK
English and Education Management
- Coventry, UK